Privacy Policy
Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.
- Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
- We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
- We will only retain personal information as long as necessary for the fulfillment of those purposes.
- We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
- Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
- We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
- We will make readily available to customers information about our policies and practices relating to the management of personal information.
Text Messaging Privacy
If you choose to opt in to receive text messages from Rock River Home & RV, we may send appointment notifications, service reminders, follow-ups, and other customer service-related communications.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text messaging services.
We do not sell, rent, or share your contact information with third parties for marketing purposes.
SMS Terms & Conditions
By providing your mobile phone number and opting in to receive text messages from Rock River Home & RV, you consent to receive SMS communications related to our services.
After opting in to receive SMS notifications, you may receive messages including, but not limited to, appointment notifications, service reminders, follow-ups, scheduling updates, and other customer service communications.
You can cancel the SMS service at any time by replying STOP to any message. After you send the SMS message "STOP" to us, we will send a confirmation message indicating that you have been unsubscribed. After this, you will no longer receive SMS messages from us unless you opt in again.
If you are experiencing issues with the messaging program, reply HELP for more assistance or contact us directly at 779-251-9133.
Carriers are not liable for delayed or undelivered messages.
Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, please contact your wireless provider.
For information about how your personal information is collected, used, and protected, please review this Privacy Policy.
Cities We Serve
Our service area extends approximately 70 miles from Sterling, reaching communities throughout northern Illinois and eastern Iowa. We've completed hundreds of projects in Rockford, Dixon, and the Quad Cities area. If you're in the Sterling area and are in need of professional pressure washing, call Rock River Home & RV at 779-251-9133.